Another fix is to uninstall the keyboard device and allow windows 10 to automatically reinstall the device back on your laptop.
Hp laptop keyboard not working windows 10.
Laptop is less than 6 months old.
Turned it on and windows was updating.
When it restarted the keyboard does not work.
In windows search for and right click hp pc hardware diagnostics for windows and then select run as administrator.
Windows 10 is a great operating system with many amazing features but it seems that some users are having problems with it.
The test ends when you complete the tasks or after 3 minutes.
1 if the external keyboard works perfectly then you need to consider searching and downloading the latest version of the laptop driver from hp support.
If you don t have the time patience or computer skills to update your drivers manually you can do it automatically with driver easy.
Click component tests click input devices and then select the keyboard test.
Right click on the start button and then click on device manager.
I can use wireless mouse to enable soft keyboard and this is only way i can use it.
This solid state laptop worked ok last time it was used.
Click run once to begin the test.
Check the keys physically clean the keyboard using a brush check if the keyboard works in bios.